Salesforce Development
Our team of consultants, architects, senior developers and admins delivers custom Salesforce implementation. We create robust solutions designed to enhance your operations and drive real business results.
Salesforce Managed Services
Our comprehensive Salesforce Managed Services ensure optimal platform health and performance. We provide proactive support, continuous optimization, and strategic guidance to maximize your investment.
AI & Agentforce Implementation
Agentforce supercharges your Salesforce platform by integrating autonomous agents and trusted data. It accelerates sales, improves service, and hyper-personalizes marketing across every touchpoint.
Salesforce Audit
Our Salesforce Audit maximizes CRM value and ROI. We diagnose inefficiencies, assess data quality, security, and compliance, providing recommendations for a clean and reliable platform.
Salesforce Integration
We seamlessly integrate Salesforce with diverse third-party services and platforms. This unifies your data, streamlines workflows, and extends CRM capabilities for an efficient, interconnected business ecosystem.
Data Migration & Management
We will seamlessly transfer your valuable information into Salesforce from any existing system. Our process ensures a secure, accurate transition, maintaining data integrity and setting your CRM up for success.
Our Key Services
Project Testimonials
Computer Telephony Integration
Our customer is a prominent online retailer managing diverse brands across an extensive catalog, including apparel, home goods, electronics, and lifestyle products. They engage around four million active users and customers.
Head of IT, eCommerce Company
“Facing complex multi-channel challenges, Clouddora's seamless integration of Alvaria with Salesforce transformed our customer service. Their solution dramatically boosted efficiency, accelerated inquiry resolution, and greatly enhanced customer satisfaction.”
Sales Cloud
Service Cloud
Computer Telephony Alvaria
Project Length
5 months
Description
The customer's challenges with managing high volumes of customer inquiries across disparate channels were fully addressed, enabling a unified customer journey and consistent service quality. Automated request distribution was implemented to eliminate delays and data loss, while robust analytics tools now provide comprehensive insights for optimizing call center performance.
The speed of user support increased by 31%
The average time to process a support request decreased by 23%
100%
Certified team
10+
Years of experience
15+
Industries served
170+
Implementations delivered
Why you can rely on us
The most popular Salesforce solutions
Salesforce Agentforce solutions we are experts in
Increase sales
Centralize data and streamline pipeline
Accelerate deals & grow revenue faster
Use intelligent agents
Real-time forecasting & analytics
Get reliable reports & dashboards
Agentforce Sales
Formerly Sales Cloud, powered by AI, accelerates deals, boosts efficiency, and drives revenue growth through intelligent automation and real-time insights.
Process orders seamlessly
Order management, omni-channel inventory
Deliver seamless experiences
Close deals fast with guided quoting and AI
Flexible checkout experience
Configure secure payments
Agentforce Commerce
Formerly Commerce Cloud, powered by AI, unifies B2C and B2B channels on one platform, driving conversion, value, and lower TCO (total cost of ownership).
Improve customer relationships
Communicate across every touchpoint
Quick & personalized service
Case management, omni-channel routing
On-site management
Field Service for on-site operations & dispatch
Agentforce Service & Field Service
Formerly Service Cloud, unites human and AI agents across all touchpoints to deliver happier customers, lower costs, and transform organizations into Agentic Enterprises.
Manage complex pricing
Generate accurate quotes
Ensure faster deal cycles
Simplify contract & renewal process
Improve financial predictability
Optimize revenue growth across all channels
Agentforce Revenue Management & CPQ
Formerly Revenue Cloud, optimizes revenue growth by streamlining the entire sales-to-cash process, from complex pricing to renewals.
“Great partner for Service Cloud & Field Service Implementation
The Clouddora team helped us set up a clean, efficient Service Cloud and Field Service solutions. They configured case intake, warranty flows, onsite technician scheduling, parts management, and a customer communication process. They worked fast and delivered solutions on time and within budget.”
The Clouddora team helped us set up a clean, efficient Service Cloud and Field Service solutions. They configured case intake, warranty flows, onsite technician scheduling, parts management, and a customer communication process. They worked fast and delivered solutions on time and within budget.”
Chief Information Officer, Home Appliance Sales and Repair Company
Secure Your Success
Official Salesforce certifications validate our expertise
